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30th Sep, 7th & 14th Oct

Agenda

Presentations

Chairmans Opening Remarks:

HCP Forum - Understand what the HCP experience is on social media, what platforms are used the most? What can Pharma do to enrich the social media experience

Seminar Sessions

Targeting healthcare professionals on social media - seminar session (2 hours)

Break

Corporate Strategy Review Session

Q&A Panel Session

45 minutes

Presentations

The Patience Centric Social Media Platform - Data Insights and learnings From Leading Social Media Platform For Patients

Seminar Sessions

Cross Pollinating Insights From Finance Sector

Consumer experience in financial services, how has the banking sector created modern, consumer experiences in the digital world and what can Pharma learn from it?

Deploying The Right Technology To Enhance The Patient Experience On Social Media

What is the technology stacks which Banking sector uses to create seamless customer experiences online and on social media?

Creating Pharmaceutical centric patient experiences on social media, workshop and ongoing technology build

Break

Corporate Strategy Review Session

Q&A Panel Session

Manu Field

Bharat Tewarie

Using online testimonials to understand empathy, trust and communication in the HCP-patient relationship

What’s driving negative patient experiences? A deeper dive into trends we’ve observed across therapy areas, patient types and specialists Where are the current unmet needs and what are the current challenges from the HCP perspective? How can HCPs use these learnings to create positive changes to the patient experience in our current health climate?

A deeper dive into trends we’ve observed across therapy areas, patient types and specialists Where are the current unmet needs and what are the current challenges from the HCP perspective?

How can HCPs use these learnings to create positive changes to the patient experience in our current health climate?

Seminar Sessions

What contributes to a positive patient experience and what’s driving negative patient experiences?

A deeper dive into trends we’ve observed across therapy areas, patient types and specialists

Where are the current unmet needs and what are the current challenges from the HCP perspective?

How can HCPs use these learnings to create positive changes to the patient experience in our current health climate?

Break

Corporate Strategy Review Session

Speakers

Reena Sanger – Director of Healthcare Communications – IPSOS Morri – Healthcare

Hayley Millard – Digital Research Manager – IPSOS Morris Healthcare

Q&A Panel Session

45 minutes

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